Privacy Policy
At Redan we are committed to protecting the privacy of our customers. We only collect personal information from customers that is necessary for processing orders, providing customer support and marketing. We do not share or sell this information with third parties, except when required by law. Any information collected is kept secure and only accessible to authorized personnel.
We may use cookies for website analytics and to improve the user experience on our website, but we do not use cookies to collect any personal information.
This privacy policy sets out how Redan the Label uses and protects any information from their customers.
Redan is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Redan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2023.
What we collect:
- Name and contact information, including email address and phone number, for order processing and customer service purposes.
- Shipping and billing address for order processing
What we do with the information we gather:
- Process orders and payments
- Internal record keeping
- Send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or social media. We may use the information to customize the website according to your interests.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
Controlling your personal information:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to hello@redanthelabel.com
SMS:
When you opt-in to receive SMS communications from us, we collect and use your mobile phone number only for the purpose of sending you updates, promotions, and exclusive offers. We ensure that your personal information is handled securely and in accordance with New Zealand privacy laws.
We respect your right to privacy and will never sell, rent, or share your phone number with third parties for marketing purposes without your explicit consent. Any data collected will be used solely to improve your experience with our brand. You can opt out of receiving SMS messages at any time by following the instructions provided in our messages.
By subscribing to our SMS service, you acknowledge and agree to the terms outlined in this privacy policy. We reserve the right to update or modify this policy as needed to comply with changes in the law or to reflect improvements in our services. Any changes will be posted on our website, so please review this page regularly. If you have any questions or concerns, feel free to contact us directly.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Hello@redanthelabel.com